Dell provides drivers via:
Key Finding:
The 2019 drivers from Dell Support are mostly full offline installers in the sense that they contain all required binaries (.inf, .sys, .dll, Waves APO registration files) within a self-extracting executable. However, some “online” versions may call Waves’ licensing servers during install.
From Dell release history:
Even with the offline installer, you may encounter errors. Here are the most frequent problems with Dell 2019 models and their solutions:
| Problem | Solution |
|---------|----------|
| Installer says "This system is not supported" | Your laptop may use MaxxAudio for another OEM (e.g., Lenovo). Verify your Dell model year. For 2019 Dell, you need a specific driver ID – try the Intel SST + Realtek combo driver first. |
| Waves MaxxAudio Pro opens but shows no sliders | The audio service is not running. Open Services.msc → Start Waves Audio Service → Set to Automatic. |
| No sound after installation | Go to Device Manager → Sound controllers → Realtek Audio → Update driver → Browse my computer → Let me pick → Choose "High Definition Audio Device" (generic), then revert to Realtek via Dell driver. |
| Microsoft Store opens during installation | You downloaded the UWP wrapper, not the true offline installer. The real offline installer will NOT open the store. Re-download the .EXE from Dell’s website, not from within Windows. |
| "Waves MaxxAudio Pro" icon missing after reboot | Pin it manually: C:\Program Files\WindowsApps\WavesAudio.MaxxAudioPro_1.1.69.0_x64__...\MaxxAudioPro.exe (WindowsApps folder is hidden – use shell:AppsFolder in Run dialog). | waves maxxaudio pro for dell 2019 offline installer
If you own a Dell laptop from 2019 (such as the XPS 15 7590, Inspiron 7000 series, or G-Series) and have recently performed a clean install of Windows, you may have noticed something frustrating: your audio sounds flat, and the microphone settings are missing critical features.
The culprit is the missing Waves MaxxAudio Pro application. While Windows installs a generic audio driver, it lacks the customizations needed for Dell’s top-tier speakers. Dell provides drivers via:
In this guide, we will walk you through why you need this specific software and how to secure the 2019 Offline Installer to get your sound back to studio quality.
Dell is the only safe source for this software. Key Finding: The 2019 drivers from Dell Support