Q: Can I use Vijeo Designer 6.2 to open a project from Vijeo Designer 5.x with only the upgrade reference number? A: No. V5.x projects require a full license purchase (VJDSNDT62F). The upgrade path only supports V6.0 and newer.
Q: Is the reference number the same for multi-user licenses? A: No. For concurrent (network) licenses, the reference number ends with a “N” (e.g., VJDSNDT62UPGN). Consult your network license agreement.
Q: My upgrade reference number was rejected on the portal. What next? A: First, ensure you are on the correct regional activation server (USA, EU, Asia). Second, verify your old version is activated. If both are fine, open a ticket with Schneider – include both the old and new reference numbers. vijeo designer 6.2 upgrade reference number
Q: Does the upgrade work with Vijeo Designer Lite (free version)? A: No. Vijeo Designer Lite is a limited, non-commercial version. You cannot upgrade it to full V6.2 using any reference number. You must buy a full license.
| Reference Type | Purpose | Action Required | | :--- | :--- | :--- | | VJDUPGD | Upgrade Runtime Size | Purchase if moving from "Basic" to "Full" capacity. | | VJDUPV | Version Upgrade | Purchase if upgrading software from legacy versions (e.g., V5 to V6). | | Target Ref | Hardware Firmware | Update via SD Card or System Menu if project fails to download. | Q: Can I use Vijeo Designer 6
| Source | Details |
|--------|---------|
| Purchase invoice | If you bought an upgrade pack from Schneider or a distributor. |
| Software delivery email | Contains a .txt or .pdf with the reference and activation instructions. |
| Schneider’s License Portal (MySchneider) | After registering your product serial number. |
| Old license dongle or file | Some upgrades are tied to a hardware key (e.g., NetBox, eRPO). |
⚠️ This is not a generic code; it is unique to your purchase and cannot be shared or guessed. | Reference Type | Purpose | Action Required
Typical upgrade workflow (V6.1 → V6.2):
If upgrading from a very old version (e.g., V5.x), you may need an intermediate upgrade (V5→V6.1→V6.2) with separate reference numbers.
| Error / Issue | Likely Cause | |---------------|----------------| | “Invalid upgrade reference” | Typo or reference already used for another installation. | | “No valid previous license found” | Older version license not detected; reinstall older version or use dongle. | | “Upgrade path not allowed” | Trying to upgrade from an incompatible version (e.g., V4.x). | | Trial reverts after 30 days | Reference entered but license generation incomplete. |