After the smartcard reader install, you must ensure the Windows Smart Card service is running:
Post-installation testing was conducted to ensure functionality. smartcard reader install
| Test Case | Description | Expected Result | Actual Result | Status |
| :--- | :--- | :--- | :--- | :--- |
| Hardware Detection | Insert card into reader | System sound/alert; Device recognized in Device Manager | Device recognized instantly | PASS |
| Authentication | Attempt login to Windows domain | User profile loads via smartcard PIN | Login successful | PASS |
| Certificate Access | View certificates via middleware | Certificates displayed correctly | Correctly displayed | PASS |
| Removal Lock | Remove card during session | Workstation locks immediately | Workstation locked | PASS | After the smartcard reader install , you must
If your reader is old (pre-2015) and Windows 11 keeps rejecting it, you may need to disable the built-in Windows Smartcard Plug and Play service. After the smartcard reader install
After the smartcard reader install, you must ensure the Windows Smart Card service is running:
Post-installation testing was conducted to ensure functionality.
| Test Case | Description | Expected Result | Actual Result | Status |
| :--- | :--- | :--- | :--- | :--- |
| Hardware Detection | Insert card into reader | System sound/alert; Device recognized in Device Manager | Device recognized instantly | PASS |
| Authentication | Attempt login to Windows domain | User profile loads via smartcard PIN | Login successful | PASS |
| Certificate Access | View certificates via middleware | Certificates displayed correctly | Correctly displayed | PASS |
| Removal Lock | Remove card during session | Workstation locks immediately | Workstation locked | PASS |
If your reader is old (pre-2015) and Windows 11 keeps rejecting it, you may need to disable the built-in Windows Smartcard Plug and Play service.