Rakez 360 Login

If you are a new investor looking to set up a company, you generally start as a "Guest" or "New User" before you are issued full credentials.

If you have tried password resets, cleared your cache, and verified your OTP number but still cannot access RAKEZ 360, you need to escalate the issue.

Option A: RAKEZ Contact Center Call the official RAKEZ customer happiness center: +971 7 204 1111. Tip: Have your license number ready. The agent will ask for a verbal password (pre-set during incorporation) or ask security questions. rakez 360 login

Option B: Service Center Visit If phone support fails, visit the RAKEZ Head Office in Al Jazeera Al Hamra, Ras Al Khaimah, or their service center in Dubai (Airport Freezone). Bring your original Emirates ID and trade license copy. The IT team can manually reset your 2FA device binding.

Before delving into the technicalities of access, it is essential to understand the scope of the RAKEZ 360 portal. It acts as a one-stop-shop for: If you are a new investor looking to

Once the OTP is verified, you will be redirected to your personalized RAKEZ 360 dashboard. Here you can see your active licenses, visa quotas, and pending transactions.

1. User visits rakez360.ae → clicks “Login”
2. Chooses login method:
   - Email & password
   - UAE PASS
   - SSO (company Microsoft/Google)
3. If 2FA enabled → enter OTP
4. System validates role & permissions
5. Redirects to personalized dashboard
   (No separate login for each module)

| Issue | Likely Cause | Solution | |-------|--------------|----------| | “Invalid username or password” | Wrong credentials, caps lock, or expired password | Reset password via “Forgot Password.” Contact RAKEZ support if locked. | | Account locked | Multiple failed attempts | Wait 15–30 minutes or contact RAKEZ helpdesk. | | No password reset email | Spam filter, wrong email, or system delay | Check spam/junk folder. Verify email with RAKEZ. Wait 5–10 mins. | | Browser compatibility | Using outdated browser or unsupported browser | Use latest Chrome, Edge, or Firefox. Clear cache/cookies. | | 2FA not received | Mobile number not updated or network issue | Check registered number. Use backup code if available. | | Issue | Likely Cause | Solution |

Ras Al Khaimah Economic Zone (RAKEZ) is a leading UAE free zone and economic authority. It combines several former zones (Rakia Free Zone, RAKEZ Industrial Park, etc.) to offer:

RAKEZ 360 is the digital backbone of these services.

Through your master login, you can create sub-accounts for employees (e.g., a PRO for visa processing or an accountant for invoice viewing). Each sub-account has granular permissions—restricting access to financial data or sensitive legal documents.