Qkr Store Manager Help Online
For seasonal menu changes, use the CSV Export/Import feature.
Before diving into complex fixes, ensure you are logging in correctly. Unlike the parent or student app, the Store Manager portal is web-based.
Common Login Error: "User not authorized."
Solution: Your school’s primary admin must grant you "Store Manager" role permissions inside the QKR hierarchy. If you cannot log in, contact your school's QKR Master Admin, not QKR support directly.
The inventory module is where most managers panic. Here is the streamlined help you need: qkr store manager help
Even experienced managers hit these walls weekly.
Error #1: "Offline Mode Active"
Error #2: "SKU Not Found" despite the product being in inventory For seasonal menu changes, use the CSV Export/Import
Error #3: "Permission Denied: Override Required"
Error #4: Refund shows as "Pending" for 24 hours
Error #5: Duplicate inventory counts after a transfer Common Login Error: "User not authorized
You cannot manage what you do not measure. QKR’s reporting is robust, but only if you know where to look.
Half of the support requests for QKR store manager help revolve around products not showing up correctly. Here is the fix.