These appear in print spooler logs (Event Viewer → Applications and Services Logs → Microsoft → Windows → PrintService).
| Hex | Decimal | Meaning | Action |
|-----|---------|---------|--------|
| 0x00000000 | 0 | Success | No action |
| 0x00000057 | 87 | Invalid parameter (e.g., copy count <1 or >hardware max) | Check requested copies, reduce to printer’s max |
| 0x000007D1 | 2001 | Print processor error – copy data missing | Reinstall printer driver, check job size |
| 0x000007D2 | 2002 | Collate not supported | Disable collation in print settings |
| 0x000007D3 | 2003 | Memory overflow during copy generation | Split job into smaller copy sets |
| 0x80004005 | -2147467259 | Unspecified failure – copy data corrupted | Restart spooler (net stop spooler / net start spooler) |
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Error 0xE2 (Epson): Often caused by a paper jam that misaligns the paper feed (PF) rod. To fix, clear the jam and ensure the cable connected to the PF wheel is not too tight (Epson Solutions).
Error H4-02 (Sharp): Usually indicates a fuser temperature issue. You can often clear this by entering simulation mode (Double-click Home > Version > # * # *) and running code 14 (Sharp Reset Guide).
Communication Timeout: Errors like "Job Cancelled 63.05" on HP printers often stem from the computer going into sleep mode during long print jobs. Adjust your PC sleep settings to "Never" during large tasks (HP Community Tips). 📄 Document & Settings Errors
Content-Length Errors: If your printout includes text about "Content-Length," it’s often a driver glitch. Perform a hard reset: unplug the printer for 30 seconds, hold the power button for 15 seconds while unplugged, and then restart (HP Support).
Error 002-500 (Fujifilm/Xerox): Occurs during scan jobs when account limits are reached. Check the Scan service settings to ensure the user has sufficient "Print Copy Info" permissions (Fujifilm Manual).
IDS_LICENSE_DATABASECOPY (1C/Enterprise): A software-specific error indicating you are trying to use a feature that requires a CORP-level license (Infostart Forum). 🛠️ Universal Troubleshooting Steps Perform a Hard Reset: Turn off the device. Unplug the power cord from both the printer and the wall. Wait 60 seconds before reconnecting.
Initialize Settings: For Konica Minolta or similar industrial copiers, use the "Utility Counter" keypad (Stop 0, 0, Stop 0, 1) to access the "Clear All Data" menu (Konica Initialization).
Check Internal Health: Print a "Demo Page" or "Internal Test Print" from the printer menu. If the internal page prints clearly, the error is likely caused by your computer's driver or the document itself (Troubleshooting Quality).
💡 Quick Tip: Always plug your printer directly into a wall outlet rather than a surge protector to ensure consistent voltage, as power fluctuations frequently trigger false "Print Copy Info" errors. printcopyinfo error codes new
If you tell me the specific model of your printer and the exact code you see, I can provide the precise repair sequence.
When dealing with modern printing and copying infrastructure, "PrintCopyInfo" error codes typically refer to a categorized system used by managed print services or specific firmware to diagnose hardware, network, or spooler failures.
Below is a comprehensive guide to understanding and resolving these "new" or common error codes, ranging from basic connectivity to advanced mechanical faults. 🔌 Connectivity and Network Errors (010–018 Series)
These codes usually indicate that the printer and the workstation or server are not speaking the same language. Error 018-429 (Duplicate IP):
This occurs when another device on your WiFi or Ethernet network is using the same IP address as the printer.
Assign a static IP address to the printer or have your Network Administrator refresh the DHCP lease for that MAC address. Error 010-321 (Communication Timeout):
The print job was sent, but the printer stopped receiving data midway.
Check for loose Ethernet cables, restart the router, or verify that the "Print Spooler" service in Windows is running and reset. Microsoft Support ⚙️ Mechanical and Hardware Failures (50–59 Series)
These codes are "internal" and often require physical intervention inside the machine. Error 59.C0 (Motor Rotation Error): A developer motor or internal gear is stuck.
Remove all toner cartridges, power cycle the printer (unplug for 60 seconds), and reinstall the cartridges one by one to see which one triggers the fault. Error 16 (Print Head/Carriage Failure): The printer board cannot "sense" the print head.
This is often caused by a bad print head or a faulty ribbon cable connecting the carriage to the main board. Try reseating the print head before considering a replacement. 📄 Paper and Path Errors (Paper Jams) Error 071-101 (Paper Tray Misfeed): The sensor did not detect paper leaving the tray.
Fan the paper to remove static electricity, ensure the tray guides are snug against the stack, and clean the rubber pickup rollers with a lint-free cloth. Error 077-901 (Fuser Jam): Paper is stuck in the high-heat section. Open the rear door. These appear in print spooler logs ( Event
Wait 5–10 minutes for the fuser to cool before touching it to avoid burns. 🛠️ Universal Troubleshooting Steps
If you encounter a code not listed above, follow these industry-standard "Hard Reset" protocols: The Power Cycle:
Unplug the power cord from the wall (not just the printer) for at least 30 seconds to clear the temporary memory (NVRAM). Canon/Specific Hard Reset:
For certain models, you can enter a service mode by holding the Stop/Reset (Red Triangle) and
buttons simultaneously, then releasing the Stop button and pressing it 5 times before releasing both. The Reset Button:
Many Xerox and high-end copiers have a dedicated "Reset" soft-key on the touch panel that displays the error alongside a "Clear" or "Reset" option. Microsoft Support Best Practices for Error Management Update Drivers:
Always ensure you are using the latest manufacturer-specific driver rather than a generic Windows "Class" driver to avoid software-based "printcopyinfo" hang-ups. Check the Logs:
Access the printer’s web interface by typing its IP address into a browser; this usually provides a much more detailed "Fault History" than the small on-device screen. Microsoft Support for a particular printer brand (like ) or help finding a specific manual Error 16: Is it my Printer Head or Carriage Board.?
While "PrintCopyInfo" is not a standard industry-wide error classification, it typically appears as a function or logging module within specific container image handling software or proprietary printer drivers. Based on technical documentation for similar systems like the containers/image
library, "PrintCopyInfo" errors usually relate to metadata failures during image transfers. Common Error Categories
When these systems fail to process or display copy information, the errors generally fall into these new or standard categories: Source/Destination Mismatch
: Occurs when the destination reference cannot accept the specific image format or manifest list provided by the source. Compression Format Errors : A common new error arises when ForceCompressionFormat If you want, I can:
is used without a defined default compression format at the destination. Manifest Initializing Failures
: Errors triggered when the system cannot initialize a source image from its reference, often due to unparsed image data or network timeouts. Hardware-Specific Codes
: On physical printers (e.g., HP, Canon), similar logging might point to: : Supplies Memory Error. : Cartridge not installed properly. : Fuser overheating or hardware wear-out. Standard Troubleshooting Steps
If you encounter a "PrintCopyInfo" or similar diagnostic error, follow these general recovery steps: Hard Reset
: Power down the device or service, disconnect from the power source for 60 seconds, and restart to clear volatile memory. Verify Manifests/References
: In software contexts, ensure the source image reference is correctly parsed and the destination is reachable. Clear Print Spooler
: In Windows environments, resetting the print spooler can often resolve stuck "Info" status errors. Use Manufacturer Tools : Utilize specific lookup tools like the HP Online Help Canon Support Portal for hardware-bound codes. Could you provide the specific software or printer model
where this error appeared so I can find the exact code definitions? image/copy/copy.go at main · containers/image - GitHub
Here’s a draft post for an internal or developer-facing knowledge base article about printcopyinfo error codes.
Title: Understanding printcopyinfo Error Codes
Post:
When working with the printcopyinfo utility, you may encounter error codes indicating issues with print job metadata, document structure, or copy generation. Below is a reference for the most common error codes and their meanings.
| Code | Solution |
|------|----------|
| CopyInfo_InvalidRange | Set copy count between 1 and printer’s max copies |
| CopyInfo_Timeout | Increase server timeout (default 30s) |