When hardware reset fails, the password is hard-coded into the firmware. Flashing new firmware overwrites the password database.
If the above fail or you prefer official assistance:
If you never paired the DVR with an app, this method will fail. You will need physical access.
After you successfully reset your P6SPro DVR password, take these steps to avoid repeating the nightmare: p6spro dvr password reset
Use this when default credentials and recovery options fail. WARNING: factory reset may erase settings and recordings — back up first if possible.
A. Via physical reset button:
B. Via jumper on motherboard (advanced; opens chassis, may void warranty): When hardware reset fails, the password is hard-coded
C. Via firmware menu (if accessible):
If the backdoor logins fail and you cannot use the app, you must perform a physical reset. This method erases all settings including network configurations, user accounts, and recording schedules. It does NOT delete your recorded video footage (the hard drive remains intact), but you will need to reconfigure the DVR from scratch.
If you cannot physically open the DVR but can access it via your local network (same router), use Hikvision’s SADP Tool or the P6SPro Config Tool (OEM-specific). If you never paired the DVR with an
Steps:
Complexity: High. Only recommended for IT-savvy users.
✅ Pro Tip: A hard reset does not delete video files from the hard drive. Only formatting the HDD does that.