Q1: Can I use OCSM 3.1.3 on Windows 10?
A: Not officially. It may function, but NetApp only validated Server 2012 R2/2016. Expect UI glitches.
Q2: Does 3.1.3 support multi-factor authentication (MFA)?
A: No. MFA support came in version 4.2 and later.
Q3: I lost my password for the OCSM local database – how to reset?
A: You cannot. Reinstall OCSM and reconfigure clusters. There is no password recovery mechanism in 3.1.3.
Q4: Will NetApp support help me with 3.1.3 download if my contract expired?
A: Generally, no. However, some regional partners maintain archives. Try asking in the NetApp Community forums.
Document Version: 1.0 Target Version: 3.1.3 Classification: Public / Support Reference netapp oncommand system manager 3.1.3 download
Deploy to a cluster:
cluster1::> security certificate install -type server -vserver cluster-mgmt
cluster1::> system manager software upload -package NetAppSysManager-3.1.3.jar
cluster1::> system manager start -vserver cluster-mgmt
Access via https://<cluster-mgmt-ip>:8443.
Important Note: OCSM 3.1.3 does not support ONTAP 9.7 or later. For modern ONTAP versions, NetApp has transitioned to NetApp Active IQ Unified Manager and the built-in System Manager (HTML5 version) accessible directly from the cluster management IP.
Running OnCommand System Manager 3.1.3 means using software that is no longer receiving security patches from NetApp (End of Support was years ago). Follow these hardenings: Q1: Can I use OCSM 3
Even with a successful download, you may encounter these problems:
| Issue | Solution |
|-------|----------|
| "Java not found" on Windows | Install JRE 8u151 (older versions). Newer JRE blocks self-signed certificates. |
| Web UI loads blank page | Clear browser cache. Switch to Internet Explorer 11 (yes, legacy) or Mozilla ESR 52. |
| Cannot discover cluster | Ensure the cluster LIF is reachable. Disable Windows firewall temporarily. |
| Performance graphs missing | OCSM 3.1.3 requires OnCommand API Services (now deprecated). Install OCAPI 1.3 separately. |
| SnapMirror shows "Uninitialized" | This is a known display bug in 3.1.3. Use CLI snapmirror show to verify actual status. |
If you have an active NetApp support contract (or the original entitlement for the hardware), this is the safest method.
Step-by-step:
Troubleshooting: If 3.1.3 does not appear, your account may not have legacy access. Contact NetApp support and request access to "End-of-Version (EOV) software for product maintenance."
OnCommand System Manager simplifies the day-to-day administration of NetApp storage systems. Version 3.1.3 was a maintenance release within the 3.x cycle, focusing on stability and compatibility with specific Data ONTAP versions.
Key Capabilities: