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The story is ongoing. While Zimbra has served the police well, the Ukrainian government has been aggressively moving toward cloud solutions (like Google Workspace and Microsoft 365 Government) for resilience and redundancy.
However, for strictly classified operational data, on-premise servers (like the Zimbra setup at mail.police.gov.ua) remain essential. There is a bifurcation in the story:
Since it’s a .gov.ua domain, access is likely restricted to official police networks or via VPN.
Do not use personal devices unless explicitly allowed.
If you see SSL certificate errors, verify the certificate fingerprint with your IT security team before proceeding.
If you are a civilian and have reached this article searching for mail.police.gov.ua because you received an email from that domain, treat it with caution. While it is a legitimate police domain, scammers can spoof email addresses. The National Police of Ukraine will never ask you for personal banking details, passwords, or cryptocurrency payments via email. If you receive suspicious mail claiming to be from @police.gov.ua, report it to the Cyberpolice department via their official public hotline.
For an average police officer, mail.police.gov.ua looks and feels like any modern webmail. Zimbra provides:
However, officers undergo mandatory cyber hygiene training:
As of 2024–2025, several trends are shaping the future of mail.police.gov.ua:
Since February 2022, mail.police.gov.ua has been a high-value target for Russian hackers (such as groups affiliated with Sandworm or APT28).
If an enemy can compromise the mail server, they can:
DDoS Attacks: The server has likely faced massive Distributed Denial of Service attacks. Zimbra’s architecture allows for clustering and load balancing, which has helped the police IT department keep the service online even when traffic spikes to malicious levels.
Wiper Attempts: There have been documented attempts by Russian cyber-forces to deploy "wiper" malware on Ukrainian government servers. The survival of mail.police.gov.ua is a testament to the work of the State Service of Special Communications and Information Protection of Ukraine (SSSCIP) and the police IT battalion, who harden these servers against intrusion.