If you are on a Linux server, check the permissions of the configuration file.
The error "Loading data failed check the configuration file tecdoc best" acts as a safeguard, preventing the application from running with broken data links. By systematically verifying your database credentials, file paths, and server permissions, you can almost always resolve this issue quickly. The solution usually lies in a small typo or an outdated password within that single configuration file.
To fix the error, you must know what you are looking for. In a standard TecDoc local or network installation, you will find a file named: loading data failed check the configuration file tecdoc best
This file contains:
Why this fails: If you recently updated TecDoc (quarterly release), the installer often changes the structure of the config file. Old versions of the software cannot parse new XML nodes, resulting in "Loading data failed." If you are on a Linux server, check
The following is a very simplified example in YAML, illustrating some basic configuration elements:
tecdoc:
database:
server: localhost
port: 5432
name: tecdocdb
username: tecuser
password: tecpassword
data:
filePath: /path/to/data.csv
format: csv
Older TecDoc versions store the config path in HKEY_LOCAL_MACHINE\SOFTWARE\TecDoc\. This file contains:
The configuration file contains a connection string (e.g., Server=localhost;Database=TecDocData;UID=tecdoc_user;PWD=...). If the server name changed, the database was renamed, or the password expired, the client cannot load data.
Signature symptom: The error appears instantly after clicking "Load Data."