Use this if you are preparing a guide for security staff or clients.
Subject: How to Log In to ISF Watchkeeper 4
Overview This guide outlines the standard procedure for accessing the ISF Watchkeeper 4 portal. Ensuring a successful login is the first step to accessing your dashboard, reports, and incident logs.
Prerequisites Before attempting to log in, please ensure you have the following:
Step-by-Step Login Instructions
Select the Database (If Applicable) In some configurations, you may see a dropdown menu for "Database" or "Site." Ensure the correct site or region is selected before proceeding.
Click "Login" Click the Login button to access the main dashboard. isf watchkeeper 4 login
Troubleshooting Common Issues
If your company recently upgraded, your old login may not work. Watchkeeper 4 often requires new user accounts to be migrated. Contact your administrator for a “migration token” – do not attempt to reuse old credentials.
Click “Login”.
If 2FA is enabled:
After successful login, you will land on the Dashboard (showing vessel status, rest hours alerts, etc.).
First-time login – You may be forced to change your password immediately. Use this if you are preparing a guide
ISF Watchkeeper 4 is a cloud-based or on-premise software for managing:
Access depends on your organization’s deployment: Web (Cloud) or Desktop App.
| Item | Requirement |
|------|--------------|
| User credentials | Username + password (provided by your company’s system administrator) |
| Company URL (if cloud) | e.g., https://yourcompany.watchkeeper.com |
| Internet access | Stable connection for cloud login |
| Browser | Latest Chrome, Edge, Firefox, or Safari (for web version) |
| Desktop app | Installed only if using on-premise/server version |
| Two‑Factor Authentication (2FA) | Some companies require TOTP or SMS code |
Use this if you are an admin informing staff about a new system or password change.
Subject: Action Required: ISF Watchkeeper 4 Login Access and Updates
Dear Team,
We are pleased to announce the rollout of the updated ISF Watchkeeper 4 system. This version introduces a streamlined login process and enhanced security features.
How to Access the New System: To log in to the new platform, please follow the steps below:
Important Security Note: Please do not share your credentials with other staff members. Each user is responsible for the activity logged under their account. If you experience any issues accessing the ISF Watchkeeper 4 login screen, please contact IT Support immediately.
Best regards,
[Your Name/IT Department]