This is the most common question.
Where to buy: Only from Hilti directly (online or through your Hilti account rep). Third-party “cloned” SRTs often damage tool electronics or fail to work after a firmware update.
There is no functional third-party alternative due to encryption. However, end users have two legitimate options: hilti srt service reset tool
Warning: Disassembling the machine and shorting EEPROM pins to manually reset the counter voids UL/CSA certification and creates a serious safety hazard.
| Pros | Cons | |---|---| | Speeds field repairs and reduces service trips | Limited to supported models and specific service-level faults | | Simple guided interface for technicians | Cannot replace full factory-level servicing for complex faults | | Portable and ruggedized for jobsite use | Log export/storage may be limited; needs regular firmware updates | This is the most common question
You need an SRT if:
Do not use an SRT if: The tool smells burnt, makes grinding noises, smokes, or fails to run. In those cases, the tool needs physical repair—resetting the light will just hide a real problem. Where to buy: Only from Hilti directly (online
For legacy SRT models (circa 2008-2014), Hilti released a physical Hilti SRT service reset tool (Part number often referenced as 204358 or similar). This device looks like a thick battery adapter with a single button and an LED.