I know that’s how you probably landed here. Let me save you the trouble:
Lost the email? Runtime provides an official license recovery tool.
👉 Go to: https://www.runtime-software.com/en/license-recovery get data back pro licence key with name
You’ll need either:
Enter the email, and Runtime will resend your license name and key to that address. No account login is required. I know that’s how you probably landed here
While you work to get Data Back Pro licence key with name, you can still use the free trial from runtime.org. The trial allows you to scan drives and see recoverable files—you just cannot copy them out until you enter your key. This is useful for confirming that the software works for your situation.
If you purchased from a third-party reseller (e.g., Cleverbridge, Avangate), your name might not be in Runtime’s primary database. In that case, check the reseller’s own “lost key” page or forward your receipt to Runtime. Enter the email, and Runtime will resend your
Before contacting support, search your email accounts (including spam folders) for:
Look for a message titled “Runtime Software Order Confirmation” or “Your licence key”.
Pro tip: Many users miss the key because it was sent from a noreply address or filtered into a Promotions tab in Gmail.