Frm18105 Failed To Start The Help System Fix «No Survey»

This error occurs when Oracle Forms cannot launch the Oracle Help for Java (OHJ) system. Common causes include:


If the error still appears after installing WinHelp, the problem might be a broken path reference inside the application itself. Try these advanced steps:

In the WHEN-NEW-FORM-INSTANCE trigger, add:

SET_APPLICATION_PROPERTY(HELP_SYSTEM, 'NOT_AVAILABLE');

When reaching out to support, it might look something like this:

"Hello Support Team,

I'm experiencing an issue with [Software Name] where frm18105 failed to start the help system. The error occurs when [describe the action that causes the error]. I've tried [list any troubleshooting steps you've taken] but the issue persists.

My system details are:

Could you please help me resolve this issue? I'd appreciate any guidance or a fix.

Thank you, [Your Name]"

By systematically going through these steps, you should be able to either find a solution to your problem or be well-prepared to engage with the support team to get further assistance.

The error FRM-18105: Failed to start the Help System in Oracle Forms usually stems from environment configuration issues or missing installation steps. Depending on your version, try the following fixes: 1. Run as Administrator

In newer versions like Forms 12c, the help system requires specific post-installation steps. You must successfully start the Node Manager, Admin Server, and WLS_FORMS as an elevated Windows user (e.g., right-click and "Run as Administrator"). 2. Check Java and CLASSPATH Settings

Errors in configuration files or the Windows Registry can prevent the Java Virtual Machine (JVM) from launching the help system: frm18105 failed to start the help system fix

Verify FORMS_BUILDER_CLASSPATH: Ensure there are no typos or accidental changes in your environment variables or Registry settings.

Test Java Importer: Open the Java Importer after seeing the error. If it fails to display, the issue is likely a crashed or misconfigured JVM. 3. Move Misplaced Help Files (Oracle 9i/Older)

In specific localized installations (like Japanese versions), the help system fails because a file is in the wrong folder: Go to /forms90/doc/JA. Locate the fmhelp.jar file. Move it to /forms90/doc/JA/fmdevhelp. 4. Adjust Oracle Home Priority

If you have multiple Oracle products installed, ensure the current version's path is at the beginning of your system's PATH environment variable. 5. Reinstall under Administrator Privileges If the above steps fail, you may need a clean installation:

Delete the Oracle tree in the Windows Registry (both 32-bit and 64-bit entries). Delete the Oracle installation directory. Reinstall everything using full Administrator privileges.

Does this error occur immediately upon clicking Help, or does it happen when trying to use the Java Importer as well?

forms 12c / windows 10 / f1 help not available - Oracle Forums

Fixing FRM-18105: Failed to Start the Help System The error FRM-18105: Failed to start the Help System in Oracle Forms typically occurs when the Forms Builder is unable to initialize its internal Java-based help engine. This is often due to incomplete post-installation steps, misconfigured environment variables, or insufficient Windows permissions. Primary Causes

Incomplete Configuration: Failing to run the Configuration Wizard or start servers (Node Manager, Admin Server) as an elevated Administrator for the first time.

Missing Registry Entries: Some required registry keys for the help system are only created during the initial server startup.

Classpath Issues: The FORMS_BUILDER_CLASSPATH variable may be missing or pointing to the wrong location for help-related .jar files.

Privilege Level: Running the Forms Builder as a standard user instead of using Run as Administrator. Step-by-Step Fixes 1. Run Forms Builder as Administrator The simplest fix is often a permission issue. Close the Oracle Forms Builder. Locate the executable (e.g., frmbld.exe). This error occurs when Oracle Forms cannot launch

Right-click and select Run as Administrator. Test if the Help system (F1) works now. 2. Verify FORMS_BUILDER_CLASSPATH

The help system relies on specific Java archives. Ensure your environment variables are correctly mapped.

Open the Windows Registry Editor and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\ORACLE\KEY_.

Look for FORMS_BUILDER_CLASSPATH. It must include paths to ohj.jar, help-share.jar, and oracle_ice.jar.

Note: If you find %ORACLE_HOME% in the registry value, ensure it has been expanded to the actual full path (e.g., C:\Oracle\Middleware\Oracle_Home\...). 3. Complete Post-Install Steps (For New Installs)

If you just installed Forms 12c, you may have missed the "first-run" configuration that populates the registry. Stop all Managed Servers. Open a Command Prompt as Administrator.

Start the Node Manager, then the Admin Server, and finally WLS_FORMS from this elevated prompt.

This triggers the creation of missing registry entries that standard users cannot write. 4. Diagnostic: Test the Java Importer

To check if the underlying Java Virtual Machine (JVM) is crashing: In Forms Builder, try to open the Java Importer.

If the Importer opens correctly, your JVM is healthy, and the issue is likely restricted to help-system configuration or specific classpath paths.

If it fails, you may have a broken JDK installation or conflicting Java versions. 5. Re-order System PATH

Ensure the Oracle Home directory is at the very beginning of your Windows PATH environment variable. If other Oracle products are installed, their libraries might conflict with the 12c Help engine. Last Resort: Clean Reinstall If the error still appears after installing WinHelp,

If the registry is severely corrupted or missing major Forms-specific entries, experts on the Oracle Forums recommend: Uninstalling the existing Oracle software.

Manually deleting the Oracle registry trees for both 32-bit and 64-bit.

Reinstalling from scratch, ensuring every step (including server startup) is done with Administrator privileges.

Did you recently install a new version of Java or another Oracle product on this machine?

FRM-18105: Failed to start the Help System. Form Builder 12.

Here’s a solid, step-by-step guide to troubleshoot and fix the “FRM18105: Failed to start the help system” error in Oracle Forms (typically Oracle Forms 6i, 9i, 10g, or 11g).


If you are using Oracle E-Business Suite and get FRM18105, the issue is likely with the tk2jhelper or configuration files.

If you are running Forms on the web (Application Server), the issue is likely in the server configuration.

Steps:

  • Save the file and restart the OC4J instance or the Application Server.

  • Ensure the user running Forms has read & execute permissions on:

    Linux:

    chmod -R 755 $ORACLE_HOME/forms/java