Problem: The resetter says "Communication Error." Fix: Your printer is not in Service Mode. Repeat the button sequence exactly. Also, try a different USB port (USB 2.0 works best, avoid USB 3.0 ports sometimes).
Problem: The resetter is in Chinese. Fix: Most Epson service tools are bilingual. Look for a button that says "English" or a globe icon in the top right corner.
Problem: After reset, the printer prints blank pages or missing colors. Fix: The resetter only fixes the counter. If you have nozzle clogs, run a head cleaning cycle from the driver. The reset does not affect ink flow.
Problem: Windows blocks the software as a virus. Fix: The resetter manipulates low-level printer firmware. Antivirus software often flags this as "HackTool." You must temporarily disable Windows Defender/Real-time protection to use it. epson 1390 resetter
| Pros | Cons | |------|------| | Saves money on service center fees | Does not physically replace ink pads | | Extends printer life significantly | May void warranty (if still under warranty) | | Quick (takes 2 minutes) | Requires basic PC skills | | Works offline | Some versions trigger antivirus false positives |
Once you have extracted the files, look for an executable file usually named AdjProg.exe or similar.
Step 1: Launch the Program
Step 2: Select the Printer Model
Step 3: Access the Maintenance Menu
Step 4: Locate the Waste Ink Counter
Step 5: Check the Current Status
Step 6: Reset the Counter
Step 7: Finish and Restart
Step 8: Verify
The error should be cleared.