Dollar General Alcohol Sales Training Answers -

The training will cover specific operational details relevant to your location:

There are specific scenarios where the law or store policy dictates that you must refuse the sale. Training questions often present scenarios where you must choose to refuse.

You MUST refuse the sale if:

How to handle a refusal: The training emphasizes being polite but firm. You do not need to debate with the customer. A standard response is, "I cannot sell this to you today." You should then call your manager if the customer becomes agitated. dollar general alcohol sales training answers

"Which of the following is NOT a valid form of identification for alcohol purchase?"

Correct Answer: D) A photo of a driver’s license on a smartphone

Explanation: Dollar General’s policy strictly requires a physical, government-issued ID. Digital copies, photos, or screenshots are not accepted, even if they look real. The only exception is in states that have legalized digital ID via a state app (e.g., Louisiana’s LA Wallet), but the training defaults to physical ID unless otherwise stated. How to handle a refusal: The training emphasizes

Not all IDs are valid for alcohol purchase. The training specifies what constitutes a legally acceptable ID.

"A customer is buying a case of beer and a bottle of wine. The beer rings up, but the wine requires a manager override. What do you do?"

Correct Answer: B) Cancel the entire alcohol sale until a manager is present Correct Answer: D) A photo of a driver’s

Explanation: This is a trick question. The proper procedure is to suspend or cancel the transaction until a manager (or key carrier) is available to oversee the entire alcohol sale. You cannot partially complete an alcohol transaction.

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Here are the typical questions from the Dollar General Alcohol Sales Training quiz, along with the verified correct answers and explanations.