Attempting third-party “retail-to-volume” conversion on Office 2019 C2R can:
A Retail installation contains different license tokens and product IDs than a Volume installation. The OSPP (Office Software Protection Platform) client checks these internal IDs. If it detects a Retail product ID but the user is trying to inject a Volume license key, it throws the error: "Could not be converted." Through Group Policy Management
Microsoft has intentionally designed Office 2019 C2R so that you cannot simply change the key via control panel. You cannot turn a Retail installation into a Volume installation without wiping the product clean. configure: Computer Configuration >
Through Group Policy Management, configure:
Computer Configuration > Administrative Templates > Microsoft Office 2019 > Licensing Settings
Set "Prevent installation of Retail licensed versions" to Enabled. Administrative Templates >
Before deploying Office 2019 Volume, run a PowerShell script to check for existing Retail artifacts:
Get-WmiObject -Class Win32_Product | Where-Object $_.Name -like "*Office 2019*" | ForEach-Object
if ($_.IdentifyingNumber -like "*Retail*")
Write-Host "Retail detected. Aborting Volume install."
exit 1