Q: Does this patch require a license key update?
No. Your existing license remains valid.
Q: Will user data on ThawSpace be erased?
No. The patch does not reformat or reset ThawSpace. However, back up critical ThawSpace data before applying (best practice).
Q: How to verify patch is installed?
Check C:\Program Files\Faronics\Deep Freeze\Installation.log for line:
Patch KB-DF-863-001 applied successfully
Q: Can I uninstall the patch?
Yes, via Control Panel → Programs and Features → View installed updates. Reboot after removal. Deep Freeze 8.63 Patch
Q: Does this patch affect Deep Freeze Cloud?
No. This is for on-premise Deep Freeze 8.63 only.
Q: Is Deep Freeze 8.63 Patch free for existing license holders?
Q: Does the 8.63 patch require uninstalling the old version first? Q: Does this patch require a license key update
Q: Will my existing ThawSpace and thawed folders survive the patch?
Q: My antivirus flags the 8.63 installer as suspicious.
Document ID: DF-8.63-PATCH-2024
Date of Report: [Current Date]
Prepared By: [Your Name/Team]
Status: Final – Security & Maintenance Advisory Q: Is Deep Freeze 8
Faronics has disclosed one low-severity regression: After applying the patch, the “Boot Control” window may display a placeholder graphic instead of the correct drive icon. This is cosmetic only and does not affect functionality. A hotfix for the hotfix is expected in the next quarterly rollup.
| Method | Command / Steps |
|--------|----------------|
| Manual (single PC) | 1. Disable Deep Freeze (Thawed mode).
2. Reboot.
3. Run DF_8.63_Patch.exe as Administrator.
4. Reboot.
5. Re-enable Frozen mode. |
| Enterprise Console | Tools → Update Agents → Browse to patch MSI → Deploy to selected groups. |
| Silent (script) | DF_8.63_Patch.exe /quiet /norestart
(then forced reboot via shutdown /r /t 5) |
Deep Freeze 8.63 Patch is a cumulative update released by Faronics for their flagship system restoration software, Deep Freeze Enterprise & Server Editions. This patch addresses multiple functional regressions, security vulnerabilities (including a privilege escalation vector), and improves compatibility with modern Windows operating systems (Windows 10 22H2 and Windows 11 23H2/24H2).
Critical Recommendation: All organizations running Deep Freeze versions 8.60 through 8.62 should apply this patch immediately to prevent freeze-thaw anomalies, boot-loop failures, and authenticated local privilege escalation.
| Component | Details | |-----------|---------| | Product Name | Deep Freeze Enterprise, Server, and Cloud editions | | Base Version | 8.63 (build 220.xxx) | | Patch Level | 8.63 Patch (specific build number: 8.63.220.5678 – example) | | Affected Previous Versions | 8.60, 8.61, 8.62 (all sub-builds) | | Supported OS | Windows 10 LTSC 2021, Windows 11 22H2/23H2/24H1, Windows Server 2019/2022 | | Unsupported after patch | Windows 7, 8.1, Server 2016 (no change – already unsupported) |