If you own the iR 2425i (network-ready version) with an active Canon Advance subscription or uniFLOW Online, the device can pull minor firmware patches automatically through the Canon Cloud Portal. You never download a file—the device updates itself overnight.
A: This can happen if your browser cache is old or Canon has pulled an unstable version. Try using a different browser (Chrome/Firefox) or check the "Legacy" firmware section. If still missing, contact Canon support directly. canon ir 2425 firmware download link
Canon regions have separate servers. Use the following links (they will redirect to your local site): If you own the iR 2425i (network-ready version)
Firmware for the Canon iR 2425 series is hosted on the Canon Business Solutions support portal, not the consumer portal. Canon Europe / Other Regions
Canon Europe / Other Regions
Contact Canon Authorized Dealer or Service Center