Before you submit a support ticket to Autodesk, run this 60-second drill:

Are you running the study from a network drive (Z: or Y:)? Moldflow struggles with high-latency connections. When the solver asks for exclusive write access over a slow VPN or WiFi, the handshake times out and throws Error 99998.

The Fix:

Follow this sequence from least to most invasive. Do not skip steps.

To fix a problem, you must understand its language. Autodesk Moldflow uses a licensing system based on FLEXlm/FlexNet (now managed by Autodesk Licensing Service). When you run a analysis, the solver requests a license feature. The 99998 error code is a generic system-level error indicating a resource deadlock, but the suffix "exclusive" points to a specific subtype.

For network administrators, use the openfiles command to list and disconnect stale locks:

openfiles /query /s ServerName /u Domain\Admin
openfiles /disconnect /s ServerName /id 12345

Then have the Moldflow user reconnect.


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  1. Autodesk Moldflow Error 99998 Exclusive May 2026

    Before you submit a support ticket to Autodesk, run this 60-second drill:

    Are you running the study from a network drive (Z: or Y:)? Moldflow struggles with high-latency connections. When the solver asks for exclusive write access over a slow VPN or WiFi, the handshake times out and throws Error 99998. autodesk moldflow error 99998 exclusive

    The Fix:

    Follow this sequence from least to most invasive. Do not skip steps. Before you submit a support ticket to Autodesk,

    To fix a problem, you must understand its language. Autodesk Moldflow uses a licensing system based on FLEXlm/FlexNet (now managed by Autodesk Licensing Service). When you run a analysis, the solver requests a license feature. The 99998 error code is a generic system-level error indicating a resource deadlock, but the suffix "exclusive" points to a specific subtype. Then have the Moldflow user reconnect

    For network administrators, use the openfiles command to list and disconnect stale locks:

    openfiles /query /s ServerName /u Domain\Admin
    openfiles /disconnect /s ServerName /id 12345
    

    Then have the Moldflow user reconnect.