Autodata 345 The Hardware Information Does Not Match With Your Dongle Top Link

1. Revert to original hardware
If you still have the old hardware (especially the motherboard/drive), put it back in the original PC. The software should work again.

2. Contact AutoData support for license transfer
Most dongle-protected software allows license transfers, often requiring:

3. Reinstall/update dongle drivers

4. Try the dongle on a different USB port
Rarely, USB 3.0 vs 2.0 port changes can affect hardware ID enumeration. Try USB 2.0 ports.

5. Restore from a system image
If you have a full system backup from before the hardware change, restore it to the same machine (if the hardware change was minor like RAM or GPU, it might still work). corrupted dongle data

Autodata (versions prior to the cloud-based subscription model) used a physical USB hardware key (dongle) as an anti-piracy measure. This dongle contains a unique serial number and encrypted "hardware information" tied to the original installation.

Autodata 345 reports a mismatch between the vehicle/hardware information and the dongle top (dongle identity). This prevents successful connection, unlocking, or data transfer between the diagnostic software and the vehicle. Root causes are typically dongle registration/incompatibility, corrupted dongle data, software version mismatch, or altered/incorrect vehicle interface settings. software version mismatch

Warning: Editing the registry can break your system. Back up first.

Autodata stores its hardware fingerprint in the registry. You can force a re-detection. and all Sentinel-related drivers.

Use a driver backup tool (like Double Driver) to save a copy of hardlock.sys, hasplms.exe, and all Sentinel-related drivers.