Autodata 345 The Hardware Information Does Not Match With Your Dongle Portable

When you first install or activate Autodata 345 on a portable drive, the software scans your computer’s unique components:

This unique "fingerprint" is then written to a hidden file on the dongle. Every time you launch Autodata, the software compares:

If these do not match exactly, you get Error 345.

When using a portable license dongle (e.g., Sentinel, HASP, or similar), AutoData 345 locks license validation to a hardware fingerprint. If the user changes their hard drive, motherboard, network adapter, or even reinstalls the OS, the stored hardware ID no longer matches the dongle's internal record, triggering the error and blocking access.

Changing the hardware binding on a portable dongle may violate your license agreement if used to share the dongle across multiple active systems. Only re-sync the dongle to a machine you own and where AutoData 345 is legitimately installed.

If you are an end user currently facing this error, try these immediate steps before contacting support:

Title: Troubleshooting AUTODATA 345: “The Hardware Information Does Not Match with Your Dongle (Portable)”

Introduction

AUTODATA 345 remains a widely used diagnostic and repair software solution for automotive professionals, particularly in markets where portable (USB dongle) licensing is common. However, users occasionally encounter the error message: “The hardware information does not match with your dongle portable.” This article explains the root causes of this error and provides a structured troubleshooting guide.

What Does the Error Mean?

The AUTODATA dongle (hardware key) stores encrypted license data linked to the specific hardware ID of the computer it was first activated on — or in portable mode, linked to the dongle’s own unique serial and the system’s hardware profile at the time of installation. When the software detects a mismatch between the current system hardware and the stored reference, it blocks access.

In portable mode, the software expects the dongle to be the primary authorization token, but it still performs a consistency check with certain system identifiers (e.g., volume serial number, network adapter MAC, or Windows installation ID).

Common Causes

Step-by-Step Solutions

Step 1: Confirm Dongle Detection

Step 2: Reinstall HASP/Sentinel Drivers

Step 3: Restore Original System Hardware ID (If Possible)

Step 4: Re-register the Dongle (Portable Mode Fix) Some versions allow resetting the hardware binding:

Note: This may require a vendor-provided unlock code. This unique "fingerprint" is then written to a

Step 5: Disable Conflicting Software

Step 6: Test on Another PC

Step 7: Contact Your Supplier If you purchased a legitimate license, provide them with:

For unofficial versions, the solution often involves reapplying a crack or emulator — but note that such software is illegal and carries malware risks.

Prevention Tips

Conclusion

The “hardware information does not match with your dongle portable” error in AUTODATA 345 stems from a security feature designed to prevent unauthorized copying. While frustrating, it can usually be resolved by reinstalling drivers, resynchronizing the dongle, or reversing recent hardware changes. If all else fails, professional repair shops should contact their software reseller for a replacement license or dongle repair. If these do not match exactly , you get Error 345

Disclaimer: This article is for educational purposes. Using unlicensed software or circumventing copy protection may violate copyright laws in your jurisdiction.

Even on the same computer, if you have: