Catalogue — Askari Reward Points
| Problem | Solution | | --- | --- | | Catalogue not loading | Clear app cache or update the Askari Mobile App. | | Item shows “Out of Stock” | Reward inventory is limited. Check back on the 1st of each month when stock is refreshed. | | Points deducted but no voucher | Wait 24 hours, then contact Askari with the transaction reference number from your app. | | Shipping address wrong | Contact customer service within 2 hours of redemption; after dispatch, it cannot be changed. |
| Phase | Timeline | Owner | Deliverable | |-------|----------|-------|--------------| | Phase 1: Catalogue audit & clean-up | Month 1 | Loyalty Manager | Remove dead SKUs, update PPV | | Phase 2: Digital UX update | Month 2–3 | IT + Vendor | In-app catalogue, search filters | | Phase 3: Launch mini-rewards & flash sales | Month 4 | Marketing | Campaign + redemption spike report | | Phase 4: Introduce tiered catalogue | Month 6 | Product Team | New redemption logic | | Phase 5: POS integration pilot | Month 10–12 | Partnerships | Live at 10 retail chains |
Askari Reward Points typically expire 2–3 years from the date of earning. Check the “Points Expiry” section in your app every quarter. Use older points first. askari reward points catalogue
Date: [Current Date] Prepared For: Management / Marketing & Loyalty Department Subject: Evaluation of the Askari Rewards Program Catalogue & Recommendations for Enhancement
Sometimes Askari runs “70% off points” sales. A phone that normally costs 60,000 points might drop to 18,000 points for one week. Turn on app notifications to catch these deals. | Problem | Solution | | --- |
The Askari Reward Points Catalogue serves as the primary redemption interface for the bank’s loyalty program, converting transactional behavior into tangible rewards. While currently functional, the catalogue requires a strategic overhaul to increase redemption rates, improve customer perception of point value, and reduce liability on unredeemed points. Key findings indicate a need for digital-first rewards, tiered benefits, and dynamic pricing models.
You don’t have to spend all your points at once. You can redeem for a Rs. 500 fuel voucher today and save the rest for a microwave next month. | | Points deducted but no voucher |
If you’re an Askari Bank customer, you’re already sitting on a treasure trove of opportunities. Every time you swipe your debit or credit card, pay a bill, or transfer funds, you earn Askari Reward Points. But where do you redeem them? The answer lies in the Askari Reward Points Catalogue—your gateway to a world of premium products, vouchers, and lifestyle upgrades.