A: Drivers control hardware within Windows. BIOS (Basic Input/Output System) controls hardware before Windows boots. Only update BIOS if the release notes fix a specific issue you have (e.g., battery not charging).
Example Intune strategy:
Manually checking for driver updates every month is tedious. Acer provides a built-in solution: the Acer Care Center.
How to use it:
Note: While convenient, the Care Center may not have the very latest beta or hotfix drivers found on the official website. For critical issues, always cross-reference with the web portal.
Acer no longer releases new drivers for Windows 7 or 8. However, you can still find legacy drivers on the support page by selecting your old OS from the dropdown. If a driver is missing:
Acer typically provides driver support for 4-5 years after a model’s release. If your laptop is older: acer support drivers
Steps:
Notes: If Windows Update provides a different driver, hold updates via Group Policy or pause updates while confirming the tested driver is correct.
Acer customizes drivers to match board-level designs, power profiles, button mappings, hotkeys, and branded utilities. This can include: A: Drivers control hardware within Windows
Implication: generic drivers from chipset vendors sometimes work but may omit OEM-specific functionality (e.g., hotkeys, power features).
Once on your product page, you will see tabs for "Drivers," "Manuals," and "Q&A."