A Valid Accumark License Was Not Found For This Product -
On the license server machine:
Then restart AccuMark on the client computer.
| Issue | Solution |
|-------|----------|
| Dongle works but license not found | Reinstall Gerber License Manager (repair option). |
| License borrowed and expired | Run hasplm.exe -borrow_release from command line (admin). |
| VM/Remote Desktop usage | Some licenses disallow VM use. Contact Gerber support. |
| Multi-version conflict | Uninstall all AccuMark versions в†’ reinstall only the licensed version. |
| License file (.lic) missing | Copy valid .lic file to C:\ProgramData\Gerber Technology\License\ | a valid accumark license was not found for this product
The error may appear in ACE even when AccuMark itself opens. This usually indicates a SQL database connection issue masquerading as a license problem. Verify that the SQL Server service is running and that the ACE database is attached.
Firewalls often block license traffic:
After testing, re-enable security but keep the exceptions.
AccuMark stores license path information in the Windows Registry or local .ini files. On the license server machine:
Check if the license service is running.
If the dongle is plugged in but the light isn't blinking or the software still can't find it, you likely have a driver issue. Then restart AccuMark on the client computer
1. Reinstall Sentinel Drivers Accumark typically uses Sentinel (SafeNet) hardware keys.
2. Check Device Manager